Wafila Integrated Farms Ecommerce Website
Terms and Conditions
Introduction
These Terms and Conditions are the legal agreements between Wafila Integrated Farms Limited (“Wafila Farms”, “we” or “us”) who owns and operates the ecommerce site www.wafila.com (the “Site”) and you the user (“You” or the “User”) of the Site. Please read these terms carefully before accessing, using or making any purchase on this Site. By accessing, browsing or otherwise using this Site and/or making a purchase, you acknowledge you have read, understood, and agree to the terms and conditions set out below. If you do not wish to be bound by these terms, kindly exit the Site.
Account Registration & Protection
To access certain resources and enable purchases on the Site, users need to register and activate an individual user account, providing accurate registration information. It is your responsibility to ensure the information remains up to date. You are fully responsible for all activities occurring under your user account and must maintain confidentiality of your account password. Notify us immediately in case of any unauthorized account usage.
Placing Orders
All efforts are made to ensure information on product availability, prices and delivery timelines is accurate when you place an order. However final amounts invoiced will be based on prevailing rates at time of purchase processing irrespective of temporary errors that are eventually corrected. When placing an order, you as the authorized buyer entering an agreement for the listed goods and services warrant being above the age of legal contractual eligibility. Orders once approved and accepted by Wafila Farms cannot be cancelled except within 12 hours from original order placement time.
Payment and Pricing
Multiple payment options like cards, bank transfer, mobile money etc are listed to facilitate your convenience. It is your sole responsibility to ensure account ownership and authentic authorization before placing any order involving payments. All quoted rates and pricing are subject to statutory taxes and levies applicable at time of actual order processing. We reserve the right to modify pricing, promotions, shipping costs and overall offer format without requiring specific consent and such changes will apply from time of effecting change within our systems.
Delivery and Shipping
We commit to dispatch orders with listed items reflecting available stock within at most 2 business days after successful payment processing. Transit time thereafter is dependent on shipping carrier performance. Any delivery date range displayed during the purchase journey is an approximate indication provided for your convenience but cannot account for wider external dependencies. We will make all reasonable attempts within our control to ship orders timely as per displayed commitments during order checkout flows. However we expressly disclaim guarantees of ensuring delivery timeliness through this language. Customers will receive shipping confirmations with tracking information to determine delivery status and expected arrival.
Returns and Refunds
We want to ensure complete customer satisfaction. If you have concerns of any nature about products received, kindly contact Customer Support within 48 hours providing your complete order details and description of the issue. Subject to further evaluation, we will determine whether a return, replacement or refund is applicable based on policies in effect. Refunds can be processed to the original payment method or as shopping credits usable for future purchases. All returns and exchanges shall be subject to inspection by Wafila Farms upon receipt prior to processing next steps.
Account Usage and Site Security
As a responsible user, you agree fully to all applicable national and international internet usage laws in how you access and use this platform. Creating multiple user accounts under different aliases to avail of combos or other benefits contravenes our fair usage policies. Bulk purchases should only be for legitimate personal or business usage without malicious intent. We are committed to securing our systems and customers data through stringent best practices. However internet communications can never be guaranteed fully secure or error free. By accessing our Site and providing any personal information, you expressly agree to our Privacy Policy displayed separately that governs how such information is stored and shared.
Termination
We reserve the unconditional right to suspend or terminate this agreement, stop providing access to Site resources including past purchase history or cancel existing purchased orders in lieu of refunds for any conduct construed as violating these Terms of Conditions or policies governing appropriate ethical usage – with determination of such violation resting solely with Wafila Farms based on the facts available to it.
Governing Laws and Dispute Resolution
These Terms and Conditions of accessing this Site and using it in any form shall be construed solely according to applicable Laws of the Federal Republic of Nigeria. Any disputes or conflicts will be taken up formally through legal proceedings at Lagos, Nigeria exclusively without contestation to jurisdiction.
Please go through these terms carefully. By accessing our ecommerce website or making any purchase therin, you expressly agree to abide unconditionally by all clauses listed in these Terms & Conditions. Please contact our Customer Support with any questions or clarification needed regarding interpreting any sections outlined here.